We are constantly seeking to ensure that our standard of nursing care is the best available and are proud to have gained 'PLATINUM' status in the Gold Standards Framework in care homes award.
We do our best to help everyone who lives here feel that they have simply moved home, rather than left home and people often comment that the warm, welcoming and inclusive atmosphere at Birtley House is very different from other homes they have visited.
"..… a place where she has found great peace and happiness, a Home which truly is, for her, a real and much loved home"
A number of our Residents’ relatives have mentioned that the ‘home from home’ feeling is one of the most important aspects of the Birtley House ethos, where both our Residents and their relatives enjoy the feeling of being part of a big family.
Nothing gives us more pleasure than to hear her say “Everyone is so kind to me at Birtley – I am so happy here"'
Having made the decision that additional care is required and that a nursing home is the right solution, finding the right one in Surrey can be a daunting process. This leaflet aims to help guide you through your nursing home selection process.
The independent website, Carehome.co.uk, collates reviews sent in from residents and their families. Select 'reviews' to Read what people say about Birtley.